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info@climatherm.gr

210-9315073

Privacy Policy

Our Company is committed to protecting the confidentiality and trust of the information provided to it and complies with applicable Personal Data Protection legislation. Please review this Privacy and Personal Data Protection Statement (hereinafter referred to as «the Statement») to learn more about the type of information we collect about you through this website and how we use that information.

Our Company also collects personal data in the context of providing professional services (see below for more information).

As part of this fundamental obligation, our Company is committed to protecting and appropriately using personal information (often referred to as “personally identifiable information” or “PII”) collected either online or through the professional services it provides, or through communication/collaboration with any third party.

In general, our purpose is to collect only personal data that is voluntarily provided by online visitors so that we can provide them with information and/or services or in order to better serve you and personalize your experience and interaction with the company.

Please review this Statement to learn more about how we collect, store, use, transfer and protect the information/personal data we receive.

1. Personal data that this website collects and why we collect it.

We collect your personal data if you choose to provide it — for example, if you contact us via email or if you register as a subscriber for certain services. In some cases, you may have previously provided your Personal Data to our Company. If you choose to register or log in to our Company website using a third-party single sign-on service that authenticates your identity and links your social media login information (e.g., LinkedIn, Google, or Twitter) with our Company, we collect any information or content required for registration or login that you have given the social media provider permission to share with us, such as your name and email address. The collection of other information may depend on the privacy settings you have set with the social media provider, so please review the privacy statement or policy of the relevant service.

By registering and/or submitting your personal data to our Company, you also consent to the use of such data in accordance with this Statement. Your personal data is not used for other purposes unless we obtain your permission, or unless this is required or permitted by law or professional standards. For example, if you register on our Company’s website and provide information about your preferences, we will use this information to personalize your user experience. When you register or log in using a third-party single sign-on service, we may identify you as the same user regardless of the use of different devices and personalize your user experience. If you send us your resume (CV) in order to apply online for a job with our Company, we will use the information you provide to see if you match our Company’s current job opportunities.
In some cases where you have registered for certain services, we may temporarily store your email address until we receive confirmation of the information you provided via email (by sending an email to the address you provided as part of your registration to confirm your registration request).

Our Company generally collects only personal data that is necessary to fulfill your requests. For example, if you use our services, we will use your data to fulfill our obligation to complete and provide our service, within the framework of the agreement between us. We also use the data for our legitimate interests, such as providing you with the best and most appropriate content for the website, email and newsletter, to improve and promote our products and services, the content of our website, as well as for administrative, fraud detection and other legal purposes. When we use personal data to serve our legitimate interests, we always prioritize your rights and interests regarding the protection of your data, over our own rights and interests. Where additional, optional information is sought, you will be informed about this at the time of data collection.

1.1 Automatic collection of Personal Data

In some cases, our Company and its service providers use cookies, web beacons and other technologies to automatically collect certain categories of data when you visit us online, as well as through the electronic messages we may exchange. The collection of this data allows us to personalize your online experience, improve the performance, usability and effectiveness of our Company's online presence and evaluate the effectiveness of our marketing activities.

1.1.1 IP addresses

An IP address is a number assigned to your computer whenever you access the Internet. It allows computers and network servers to identify and communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security and systems diagnostics purposes. This data may also be used in aggregate form to analyze trends and website performance.

1.1.2 Cookies

Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the website to remember your computer or device and serves several purposes.

On our website, a banner will appear requesting your consent to the collection of cookies. If you do not consent, your computer or internet-enabled device will not be tracked for activities related to the promotion of services. A secondary type of cookies, referred to as “user-input” cookies, may be required to ensure necessary functionality. These cookies will not be blocked through the use of this banner. Your choice will be stored in a cookie and will be valid for a period of 90 days. If you wish to revoke your choice, you can do so by deleting your browser cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies through your browser settings (often found in your browser's Tools or Preferences menu). You can also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of the features of our website.
Additional information regarding cookie management can be found in the "Help" folder of your browser or through websites such as www.allaboutcookies.org.
Below is a list of the types of cookies we use on our website.

PurposeDescriptionType and Duration
Performance (e.g. user's browser)Our website has been designed using common internet platforms.
These platforms have embedded cookies that help with compatibility issues (e.g., to determine your browser type) and improve performance (e.g., faster loading of content).
Duration of browsing
Deleted when the browser is closed
Website PreferencesOur cookies may also record your website-related preferences (e.g. language) or seek to enhance your experience (e.g., by personalizing a greeting or content).
This will apply to areas where you have specifically registered to access or to create an account.
Duration of browsing
Deleted when the browser is closed
AnalysisWe use various third-party analytics tools to help us understand how our website is used by our visitors. This allows us to improve the quality and content of our website for our visitors. Aggregated statistics cover topics such as the total number of visits or page views, and referrals to our websites. For more details on our use of Google Analytics, see below.Permanent, but automatically deleted after two years if you no longer visit the website
Website visitor commentsWe use an external partner survey tool to ask a percentage of visitors to provide feedback. Cookies are used to prevent visitors from being invited multiple times.
The first cookie (1) is placed if the visitor is not invited to participate in the survey, and is used to ensure that visitors are not invited after the first visit to the website.
The second cookie (2) is placed if the visitor is invited to participate in the survey, and is used to ensure that the visitor is not invited to participate again within a 90-day period.
Duration of browsing
Deleted when the browser is closed
Duration
They are automatically deleted after 90 days or when the invitation to provide feedback appears.
Social media disseminationWe use third-party social media widgets or buttons to provide you with additional functionality to share our website content via social media sites and email. The use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure that your interaction is reflected on our website (e.g., updating social media share counts) and to link information about your activities across the Internet and on our website.
We encourage you to review each provider's privacy policy before using any such service. For more details on the use of widgets and social media applications, see below.
Permanent, but will be automatically deleted after two years if you no longer visit the website

Other third-party tools and widgets may be used on our website to provide additional functionality. The use of these tools or widgets may place a cookie on your device to make their service easier to use, and to ensure that your activity is displayed correctly on our website.

Cookies themselves do not tell us your email address or identify you personally in any other way. In our analytics reports, we may receive identifying information including IP addresses, but only to determine the number of unique visitors to our website and the geographic origin of the visitors, and not to identify individual visitors.

1.1.3 Google Analytics

Like most websites, this one uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our website, to better understand how they find and use our website, and to see their journey through the website.

Although GA records data such as your geographic location, device, web browser, and operating system, none of this information is personally identifiable to us. GA also records your computer's IP address, which could be used to identify you, but Google does not provide us with access to it. We consider Google to be a third party data processor.

GA uses cookies, details of which can be found in Google's developer guides. For your information, our website uses GA's analytics.js application.

Disabling cookies in your browser will prevent GA from tracking any part of your visit to pages within this site.

In order to provide website visitors with more choices about how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the visit to the website should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

More information about how our Company uses Google Analytics can be found here: http://www.google.com/analytics/learn/privacy.html

1.1.4 Web beacons

A web beacon is a small image file on a website that can be used to collect certain data from your computer, such as IP addresses, the time at which the content of the website was viewed, the type of browser, and the existence of cookies previously placed by the same server. Our Company uses web beacons only in accordance with the provisions of applicable law.
Our Company or its service providers may use web beacons to track the effectiveness of third-party websites that provide us with recruitment or advertising services or to collect aggregate visitor statistics and manage cookies.

You have the option to disable some web beacons by rejecting the associated cookies. The web beacon will still be able to record an anonymous visit from your IP address but the information from the cookies will not be recorded.

1.1.5 Location-based tools

This location data is collected for the purpose of providing you with information about services that we believe may be of interest to you based on your geographic location, as well as improving our products and services that we provide based on geographic location.

1.1.6 Contact forms and email links

If you choose to contact us using the «Contact Us» contact form or an email link from our company, none of the data you provide will be stored by this website or transferred to or processed by any third party data processor. Instead, this data will be sent to us in an email message using the SMTP (Simple Mail Transfer Protocol) protocol. Our SMTP servers are protected by the TLS security protocol (sometimes known as SSL), which means that the email content is encrypted using SHA-2, 256-bit encryption before it is sent over the internet. The email content is decrypted by our local computers and devices.

1.1.7 Electronic newsletter

If you choose to participate in our email newsletter, the email address you submit to us will be forwarded to MailChimp who provide us with our email marketing services. We consider MailChimp to be a third party data processor. The email address you submit will not be stored in the database within the website or on any of our computer systems.

Your email address will remain in MailChimp's database for as long as we continue to use MailChimp's services for our email marketing or until you explicitly request to be removed from the list. You can do this using the unsubscribe link included in all email newsletters we send you.

If you are under 16, you MUST have your parents' consent before subscribing to our email newsletter. .

As long as your email address remains in MailChimp's database, you will receive periodic (approximately once a month) newsletter emails from us.

1.2 Social media apps and widgets

Our Company’s website may include functionality to enable you to share via third-party social networking applications, such as the Facebook Like button and Twitter widget. These social networking applications may collect and use information about your use of our Company’s website (see details above regarding «Social Networking» cookies). Any personal information you provide through such social networking applications may be collected and used by other members of that social networking application, and such exchanges are governed by the privacy policies of the companies providing the application. We have no control over or responsibility for such companies or their use of your information.
In addition, our Company website may host blogs, forums, crowd-sourcing and other applications or services (collectively referred to as «social media features»). The purpose of social media features is to facilitate the exchange of information and content. Any personal information you provide to any of our Company’s social media features may be disclosed to other users of that social media feature (unless otherwise stated at the point of collection), over which we may have limited or no control.

1.3 Children

Our Company understands the importance of protecting children's privacy, especially in an online environment. Specifically, our website is neither intentionally designed nor directed to children under the age of 13. Our policy is to never collect or knowingly maintain data about any person under the age of 13.

2. Disclosure and transfer of Personal Data

We do not share personal data with third parties that are not affiliated with us, unless this is required for our legitimate business purposes and business needs, in order to respond to your requests and/or if required or permitted by law.
In some cases, our Company may share your personal data with various external companies or service providers or vendors working on our behalf in order to respond to your requests, after we have informed you in advance and obtained your consent.
Our Company may also disclose personal data in connection with the sale, assignment or other transfer of the business of the website to which the data relates, in order to respond to government or law enforcement requests or when required by applicable law, court orders or regulatory requirements. Such disclosures may also be required for privacy or security audits and/or to investigate or respond to complaints or security threats.

Our Company does not sell personal data to any third parties. Also, our Company will not transfer the personal data you provide to any third parties.

3. What rights do I have in relation to the processing of my data?;

You can exercise, as appropriate, the following rights: the right of access (to find out what data we are processing about you, why and who the recipients are), correction (to correct any deficiencies or inaccuracies in your data, deletion (right to be forgotten) (deletion from our files, provided that their processing is no longer necessary), restriction of processing (in case of doubt about the accuracy of the data), portability (to receive your data in a structured and commonly used file).
These rights are exercised at no cost to you, by sending a relevant letter or e-mail to our company, unless they are repeated frequently and due to volume they have an administrative cost for us, in which case you will be charged the relevant cost.
If you exercise any of these rights, we will take every possible measure to satisfy your request within thirty (30) days of receiving the relevant request, after informing you either of its satisfaction or of the objective reasons that prevent its satisfaction.
In addition, you may object to the processing of your personal data for the purposes of providing professional services at any time by withdrawing your consent. However, this will lead to the termination of the provision of professional services, because according to the above, no provision of professional services operates without the processing of your personal data.

Generally, you are not required to submit personal data to our Company online, but we may ask you to provide certain personal data in order to receive additional information about our services and events. Our Company may also ask for your permission for certain uses of your personal data, and you may either consent to or decline these uses. If you desire certain services or communications, such as an electronic newsletter, you will have the ability to unsubscribe from the relevant recipient list at any time by following the instructions contained in each communication. If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and/or information before we can process your request.
As mentioned above in the “Cookies” section, if you wish to avoid being tracked by cookies as you browse our website, you can set your browser to reject all cookies or to notify you when a cookie is being sent. Please note, however, that some parts of our website may not function properly if you choose to refuse cookies.

4. How long will you keep my data on file?;

We will keep your data for as long as you maintain a contractual relationship with us, both in paper and electronic form. In the event that, for any reason, this is interrupted, we will keep it for as long as is necessary until the statute of limitations for any related claims has expired. The criteria used to determine the retention period include: a. The length of time during which we have an ongoing relationship with you (b) whether there is a legal obligation to which we are subject, or (c) whether retention is required in accordance with our legal position (such as in relation to the enforcement of statutes of limitations, litigation or regulatory investigations).

5. Data security and integrity

Our Company implements reasonable technical and organizational security policies and procedures in order to protect personal data and information from loss, misuse, alteration or destruction.

Furthermore, we strive to ensure that access to your personal data is limited to those who have a need to know it. Those who have access to the data are required to maintain the confidentiality of this data.

Please be aware that the transmission of information over the internet is not completely secure. Although we make every effort to protect your personal data, we cannot guarantee the security of data transmitted to our website. Once your details have been received, we will implement strict security procedures and features to try to prevent unauthorized access.

We make every reasonable effort to retain the personal data we collect from you only for as long as we need the data for the purpose for which it was collected or until you request its deletion (if this occurs earlier), unless we continue to retain it as required by applicable law.

6. Links to other websites

Our Company's website may contain links to other websites that are governed by different privacy statements, the content of which may differ from this Privacy Statement. Please review the privacy policy of each website you visit before submitting any personal information to it. While we strive to provide links only to websites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of other websites.

7. Provision of professional services

Our Company receives personal data when providing professional services – usually when providing services to individuals, employers, businesses with natural person clients and in the public sector. Our relationships with clients are governed by letters of cooperation and general terms of transactions, including the use of the personal data we receive. Our Company provides various types of services and its role may not always be clear to the individuals who are data subjects. However, our Company complies with its obligations arising from the applicable Greek and European legislation on the protection of personal data and the applicable regulatory directives related to the management of personal data.

8. Data breaches
We will report any illegal breach of this website's database or the database of any third party data processor to any and all directly interested parties as well as to the authorities within 72 hours of the breach, provided that it is obvious that personal data stored in identifiable form has been stolen.

9. Data Controller
The controller of this website is the legal entity that represents this website and is legally represented.

10. Changes to this Statement

Our Company keeps this Statement under frequent review and may modify or revise it periodically at our sole discretion. We encourage you to periodically review this Statement to review whether there are any changes to the way we handle your personal data. If we make material changes or changes that affect you (e.g., if we begin processing your personal data for purposes other than those listed above), we will contact you before we begin processing.

11. Contact us

If you have any questions, comments or complaints regarding our management or protection of your personal data or if you wish to modify your personal data or exercise any of your rights as a data subject, please contact us at our company's central email address.